Kano model template preview

Diagram template

Kano model

Power

three schematic satisfaction curves on crossed axes · classified features on their curve · class key

Crossed implementation and satisfaction axes carry the three fixed Kano curves: must-be, performance and attractive. 4–12 labeled features sit on the curve of their supplied class in supplied order, with indifferent features on the neutral line, and a key names each class. Numbered keys join each feature mark to its complete name in the adjacent class list.

Categories

Included in

Power, Max

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One credit to generate. Edits after that are free.

When to use it

Suits classifying product features, service attributes, onboarding steps, store amenities or benefits by how their presence affects satisfaction, for product, service and customer-experience reviews. Not for measured satisfaction scores or survey results plotted as data: positions along each curve are qualitative and the curves are schematic.

Adjust after generating

Change the style, colors, and font, and these options, as often as you like without spending credits.

  • Typography
  • Spacing

What you fill in

Describe your topic in plain words and the AI fills these in. You can edit every field afterwards.

Features
4 to 12, each with label and kind
X axis
Label, low, and high
Y axis
Label, low, and high
Kinds
Exactly 4, each with kind, name, and description

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