Journey template preview

Diagram template

Journey

stage columns · touchpoint pills · optional ordinal emotion curve

Chronological stage cards contain icons, titles and touchpoint pills. Explicitly supplied feelings appear on a labeled five-level ordinal scale; curves connect adjacent observed stages only, with missing feelings listed outside the scale.

Categories

Included in

Free, Pro, Power, Max

Use template

One credit to generate. Edits after that are free.

When to use it

Use for a customer or user journey with three to six stages and stage-specific touchpoints, optionally with supplied feelings. Not for timelines, numerical satisfaction scores, internal process diagrams or inferred emotional assessments.

Adjust after generating

Change the style, colors, and font, and these options, as often as you like without spending credits.

  • Card shape
  • Card fill
  • Color distribution
  • Card border
  • Card shadow
  • Typography
  • Icon shape
  • Icon size
  • Icon fill
  • Icon shell
  • Spacing
  • Alignment
  • Material
  • Connectors
  • Line weight

What you fill in

Describe your topic in plain words and the AI fills these in. You can edit every field afterwards.

Stages
3 to 6, each with title, icon, touchpoints, optional feeling, and optional feeling label

Related templates

All journey templates